Below is our Handy pack. This will give you lots of useful information regarding the maintenance of your property and includes:

  • Unblocking your drains/ toilet/ sink
  • Hard Water
  • Condensation
  • Bleeding your radiators
  • Powercut/ fuse information
  • How to change a plug fuse
  • Kitchen appliances stops working
  • Electric storage heaters
  • Water leaks in blocks of flats
  • Electric and gas meter boxes
  • Removing furniture




Please see a selection of helpful videos, obtained from www.homeserve.com

Click here to watch a short video on how to bleed a radiator.

Click here to watch a short video on how to install a washing machine.

Click here to watch a short video on identifying common washing machine issues.

Click here to watch a short video on unblocking a sink.

Click here to watch a short video on saving energy in your home.

Please note, these are helpful videos we feel may benefit our customers, they are for guidance purposes only.


Tenants - please ensure you only attempt a minor repair if you feel confident enough to carry it out to a high standard and do not attempt a major repair (unless qualified to do so) as this will be the responsibility of the landlord. Repairs will need to be reported to the property management department/ your landlord. Please see our recommended tradesman list if you require assistance with routine maintenance/ cleaning, you will need to pay tradesman directly for work undertaken on your behalf.


Please refer to tenancy agreement clauses - 4.3 (The Property) and 4.4 (General) if you are unsure of your maintenance obligations.